Privacy Policy

Introduction

This Privacy Policy describes how Iman Ali and its affiliates (collectively "Iman Ali, we, our, us") collect, use, share, protect, or otherwise process your information/personal data through our website https://imaninfotech.in/ (hereinafter referred to as "Platform"). By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions.

Collection

We collect your personal data when you use our Platform, services, or otherwise interact with us. Some of the information we may collect includes:

• Personal details like name, date of birth, address, telephone/mobile number, email ID, etc.
• Sensitive personal data with your consent, such as payment details or biometric information.
• Behavioral and transactional data based on your activity on the Platform.

We request you to never share sensitive personal data like banking passwords. Report any such incidents to appropriate law enforcement agencies immediately.

Usage

We use your personal data for purposes such as:

• Providing and enhancing our services.
• Resolving disputes and troubleshooting issues.
• Conducting marketing research and surveys.
• Preventing fraud and ensuring compliance with applicable laws.

Sharing

We may share your personal data with:

• Our affiliates and group entities for providing services.
• Third parties such as logistics partners, payment processors, and law enforcement agencies.
• Other parties as required by law or for protecting rights and safety.

Security Precautions

We adopt reasonable security practices to protect your personal data. However, data transmission over the internet cannot be guaranteed as completely secure. You are responsible for safeguarding your account credentials.

Data Deletion and Retention

You may delete your account through the Platform settings or by contacting us. Retention of your data may continue as necessary for legal or legitimate purposes.

Your Rights

You may access, rectify, and update your personal data through the functionalities provided on the Platform.

Consent

By using the Platform, you consent to the collection, use, and processing of your information as outlined in this Privacy Policy. You may withdraw consent by contacting the Grievance Officer, but withdrawal may affect service availability.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be notified as required by applicable laws.